How to contest previous entered clock in/out or break times
Contest Hours Functionality
Agencies can contest agency worker hours that have been previously entered.
Contested hours are allowed until the invoice is generated
Start/End Times are required
Submitted timesheets require manager or admin approval
Manager or Admin can Approve, Deny, Edit the timesheet after submission by the agency
Follow-up with the Booking Manager after you submit the contested hours.
Add Agency Workers Functionality
Once a Booking has ended, additional agency workers can be added even if they are not assigned to the original Booking
Additional workers can be added above the original request quantity
Locate the booking and position and select Add Workers:
Adding workers is a 2-step process
Step 1) Select Agency Workers and select Continue
Step 2) Select Reason per worker
Reason is required
Select Submit
Add Worker Reasons:
No-show replacement
Worker assigned directly on site
Worker substitution during shift
Worker wasn't able to clock in
Worker had an issue with the application
Timesheet adjustment after shift
Other (requires additional details)
After Adding the Workers to the Booking:
The workers will display in a section called "Added After Job Closed"
Status displays as "Pending Review" with reason tooltip
Agencies can remove their submissions while in "Pending Review" status if they made a mistake.
After Approval:
Workers move to "Approved After Job Closed" section
Edit Past Jobs is not allowed AFTER the Invoice has been generated